Refund Policy
At AHFAS Technology, we strive to provide top-quality design and development services to our clients.
We understand that occasionally, situations may arise that require refunds.
This policy outlines our refund procedures for our various services:
Design Services Logo Design, Graphic Design, UI/UX Design
Ahfas Technology Website Development
Combined Design and Development Services
For projects that include both design and development services, the refund policy outlined above for design and development will apply separately to each phase of the project.
Refund Process
Requesting a Refund
To request a refund, clients must submit a written request to info@ahfastechnology.com within 7 days of the project initiation date. The request should include the reasons for the refund and any relevant supporting documentation.
Refund Evaluation
Upon receiving the refund request, our team will assess the project’s status and the reasons provided for the refund. We will determine the refund amount based on the progress made and the terms outlined in the relevant section of this policy.
Refund Notification
We will notify the client of our decision within 7 days of receiving the refund request. If the refund is approved, we will specify the amount and provide information about the refund process.
Non-Refundable Circumstances
Refunds will not be provided in the following circumstances.
- The client has approved the final design or development files.
- The client has used or implemented any part of the delivered work.
- Changes in the client's project requirements or objectives after the project initiation.
Payment Processing
Refunds will be processed within 45 days of the client’s acceptance of the refund terms. The refund will be issued using the same payment method used for the original transaction.
Modification of Policies
AHFAS Technology reserves the right to modify this refund policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website or providing notice to clients.
By engaging in a project with AHFAS Technology, clients acknowledge and agree to adhere to the terms outlined in this refund policy.
If you have any questions or concerns regarding our refund policies, please contact our support team at info@ahfastechnology.com.